Friday, January 29, 2010

Seriously... Are you THAT dumb??

So I was at work today, just filling out orders, when I came accross one that had a bad exp. date on the credit card. So naturally, being the customer service person, I decide to give him a call so we could get it figured out so his order wouldnt be delayed.
Let me just tell you I was in shock durring this phone call.. Friends, this really happened. Bless his heart.
me: The expiration date for the card you gave us isnt working. Would you check your card to see if its the right one so we can get started on your rush order?
him: ... repeats his entire card number...
me: ok and whats the expiration on that?
him: 5/06
me: the year on your card is 2006?
him: no 2007
me: Ok... well that date wont work, do you have a different card?
him: hold on... (he is annoyed with me at this point.. yes HE is annoyed with ME!!) .. June
me: Does it expire this June?
him: No, August


What the heck?!! That was such a simple question, but it somehow worked out to be a 10 minute phone call. The best part, it could have all been solved by one quick glance at the actual card. Thank you sir, what a fantastic waste of my day:)

To top it off he wanted his order shiped, AND delivered by monday. WTH? Has anyone ever seen a shipping service that takes the package and deliveres is accross the country in the same day? Yep he lived accross the country. WINNER!

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